HELP / FAQS

If you have a question, please consult our list of frequently asked questions before contacting us

How do I know what product I should buy?

Simply just book a treatment and we will go over all the questions and give you all the knowledge, so you know all the “why” behind every recommendation. To book a treatment, please follow this link.

How do I know if a particular skincare treatment is suitable for my skin condition or concerns?

If you’re not sure what treatment would be right for your skin type and concern, please reach out to us via email. We would be happy to help you find a service that would meet your skincare goals.

Do you offer gift certificates for your services?

We offer gift certificates that can be purchased online here: https://esmirashtul.glossgenius.com/gift-cards. Also you can always come in and pick it up from the clinic.

What are the common skin issues you specialize in treating?

We specialize in all different skin concerns. Including: hyperpigmentation, acne, rosacea, aging, dullness, and more.

How to layer skincare products?

Layer products from thinnest to thickest consistency, starting with water-based formulas and ending with heavier creams or oils.

Do you offer virtual consultations or online skincare assessments?

Yes, we do offer virtual consultations. Please book this service on our booking website or reach out via email.

What sets your esthetician services apart from others in the industry?

We believe that every individual's skin is unique, and so should be their skincare. Taking into account genetics, lifestyle, stress, emotional well-being, and environmental factors, we tailor our treatments to your specific needs. Our goal is to equip you with the knowledge and tools necessary for long-term skin health, beyond quick fixes. We're here to demystify skincare ingredients and practices, ensuring you understand the "why" behind each recommendation.

Do you ship internationally?

Reach out to us and we will work with you. Contact us.

What is your return policy?

Returns can not be made on any opened or used products. If you’re unsured which product is best for your skin, please Email us and we would be happy to help.

How can I purchase DMK skincare?

In order to purchase DMK skincare you will have to book a Virtual or in-person consultation. After that you will receive a password that will allow purchase the brand online. Book Now

Do you have any sales throughout the year?

We run sales a couple of times a year, to know the latest promos and sales please subscribe to our newsletter. Also you will receive 15% off of your first order.

Can I pick up the products from you?

Yes, you can always reserve the products and then pick it up at 10901 W Sunset Ln, Suite 200, Greenfield, WI 53228

Don’t see an answer to your question?